Covid-19 Update
Dear Clients
HOPE YOU ARE ALL WELL AND SAFE. WHAT A WORRYING TIME THIS IS FOR EVERYONE!
OUR SHOP HAS HAD A DEEP CLEAN. WE ARE NOW OPEN BY APPOINTMENT ONLY FOR COLLECTIONS OR PROM DRESS SHOPPING STICKING TO GOVERNMENT GUIDELINES, ONE CUSTOMER WITH ONE RELATIVE. WE WILL BE WEARING A MASK AND GLOVES AND HAVE SANITIZER TO HAND. WE ASK IF YOU COULD KINDLY DO THE SAME.
DRESSES CAN BE POSTED IF PREFERRED.
I HEAR THAT SOME OF THE PROMS MAY HAVE TO BE RESCHEDULED. IF THIS IS THE CASE WE ARE HAPPY TO HOLD YOUR DRESSES FOR A FEW MONTHS. SORRY BUT ALL DEPOSITS AND PAYMENTS ON DRESSES ARE NON REFUNDABLE. I AM UNABLE TO CANCEL ANY ORDERS WITH THE FACTORIES AS THESE DRESSES HAVE ALREADY BEEN PAID FOR BY US AND ARE EITHER IN STORE, IN PRODUCTION OR ON THEIR WAY.
WE ARE SORRY BUT IF YOU DECIDE NOT TO PROCEED WITH YOU PURCHASE PLEASE CAN YOU KINDLY TEXT ME ON 07515807163 WITH YOUR NAME, SCHOOL AND ORDER NBR OR THE DATE YOU ORDERED, BUT JUST TO CLARIFY; THE DRESSES HAVE ALREADY BEEN PAID FOR AND I AM UNABLE TO CANCEL MY ORDERS WITH MY SUPPLIERS AND I AM NOT FINANCIALLY IN THE POSITION TO REFUND ANY DEPOSITS OR PAYMENTS MADE ON ANY DRESSES ORDERED (AS STATED IN MY TERMS AND CONDITIONS).
I HAD A LOVELY CUSTOMER A FEW WEEKS AGO (BEFORE LOCK DOWN) COLLECTING HER DAUGHTERS BEAUTIFUL DRESS AND SHE SAID IF THE PROM WAS POSTPONED SHE MIGHT HAVE A LITTLE GATHERING OF HER BEST FRIENDS AND TO WEAR THEIR DRESSES, TAKE SOME BEAUTIFUL PICTURES AND JUST TO CELEBRATE AFTER THIS STRESSFUL TIME.
KIND REGARDS CAROLINE AND FIONA X